Centric - Business Systems for Document Management

customer service > client survey

Whenever you have comments, compliments or concerns, please call or complete a Client Survey online. The Client Survey assists us in striving for total customer satisfaction.

At Centric we focus on overall client satisfaction as part of our CustomerFirst Program. Please take a moment to fill out a short survey regarding any of the areas that apply to your recent experience at Centric.

Thank you in advance for your feedback.

Contact Information:
*Company
*First Name
*Last Name
*Email Address

Web Design:
1.	centricbiz.com is easy to navigate and information is easy to find.

Sales Representative :
1.	My Sales Representative gave me options to fit my needs.
2.	My Sales Representative answered all of my questions in a timely manner.
3.	My Sales Representative followed up to ensure satisfaction after delivery.

Delivery and Installation:
1.	The Scheduling Representative was courteous and professional when scheduling my delivery.
2.	The Drivers made a professional and prompt delivery of my equipment.
3.	The equipment was installed to my satisfaction.

Service:
1.	The Centric Service Center was courteous and knowledgeable when taking my call.
2.	The Service Technician was prompt in responding to my problem.
3.	The Service Technician was courteous and knowledgeable.

Supplies:
1.	The Supply Representative was courteous and knowledgeable when taking my call.
2.	The correct supplies were delivered in a timely fashion.

Administration:
1.	The Accounting Representative was able to answer my question in a timely manner.
2.	The Centric invoices are accurate and easy to understand.

Centric:
1.	Would you recommend Centric to others?

Please enter any comments
you have regarding your experiences at Centric:

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11425 Cronhill Drive, Owings Mills, MD 21117
phone 410.902.3300 | fax 410.902.3307

7529 Standish Place - Suite 100, Rockville, MD 20855
local 301.284.1000 | toll-free 877.902.3301
fax 301.284.1005